W3 Project Stage 2 Funded

We are excited to announce that due to the outcomes of W3 Stage 1(2014-2016), the Commonwealth Department of Health has funded W3 Stage 2 (2016-2019).

Full reports and resources from Stage 1 will soon be uploaded to a revamped W3 website. However, in the interim – here is a summary of what we have achieved so far

Summary of W3 Stage 1

(For the downloadable reports on Stage 1 click here)

The Australian HIV and hepatitis C response is undergoing the most rapid change in decades.  Community and peer-led programs needed a better way to demonstrate their unique role and contribution to achieving the goals of the National strategies, their capacity to adapt with the rapid changes, and the role of the HIV and hepatitis C partnership in supporting this role.

Working in collaboration with ten peer-led community organisations, the What Works and Why (W3) Project used systems thinking and participatory methods to develop a better understanding of how peer-based programs work, formulated a framework to evaluate the role and contribution of peer-based programs, and developed quality and impact indicators and tools to best capture and share insights from practice. This involved a series of 18 workshops ranging from one to two days each with the ten peer-led community organisations working with gay men, people who use drugs, sex workers and people living with HIV. Some workshops were with single organisations and some with up to four organisations, and over 90 people were involved across the workshops.

W3 Framework

We found that peer-led programs are operating within and between two interrelated and constantly changing sub-systems – the community system and the policy (or sector) system. We found there are four functions that are required for peer-led programs to be effective and sustainable in such a constantly changing environment:

  • Engagement: How the program maintains up to date mental models of the diversity and dynamism of needs, experiences and identities in its target communities
  • Alignment: How the program picks up signals about what’s happening in its policy / sector environment and uses them to better understand how it works and to achieve better synergies
  • Adaptation: How the program changes its approach based on mental models that are refined according to new insights from engagement and alignment
  • Influence: how the program uses existing social and political processes to influence and achieve improved outcomes in both the community and the policy/sector.

The combination of these functions is required for peer based programs to: demonstrate the credibility of their peer and community insights; influence community, health, and political systems; and adapt to changing contexts and policy priorities in tandem with their communities.

See our W3 Framework walk-through video for more detail

Feasibility Trial of Indicators and Tools

We worked with nine of the W3 project partners to develop tailored indicators under each of the four functions, and then piloted a range of different tools for gathering insights against the indicators and functions with peer-led projects within seven organisations. The main aim was to identify what would be feasible within the resources of community and peer-led organisations.

W3 Phase 2

The next phase of W3 will build on and extend this work by trialling and refining the W3 framework at an organisational level. We plan to recruit two peer-led organisations in HIV and hepatitis C to implement and trial the W3 framework across their entire organisation. This will include the development of practical and sustainable tools that use data and insights to improve the impact and quality of programs as well as share real-time knowledge with the broader sector and policy response.

The W3 project continues its aim to support community and peer-led organisations to demonstrate their quality and impact, adapt their programs to the rapid changes occurring in HIV and hepatitis C, increase their value-add to the overall sector response, and strengthen the evidence base to guide investment in community and peer-led health promotion programs.


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